Coffee, equipment & operational support for hotels and restaurants · Hanoi · Ho Chi Minh City
Solutions for 3- to 5-star hotels
Complete coffee solutions for 3- to 5-star hotels
From guest rooms, minibars, restaurants and lobby bars to conferences & banquets — Delingoo builds the right coffee selection for each service area, with barista training and operational support.
A well-crafted coffee experience helps complete the quality of service and the hotel's own signature.
Touchpoints in the hotel
One solution across every touchpoint
Guest rooms (in-room)
Convenient drip bags & pour-over that raise the amenity standard in every room.
Restaurants & lobby bars
Barista-grade espresso blends for breakfast, buffets and bar service.
Conferences & banquets
High-volume solutions with consistent quality for large events.
Minibar & amenity
Compact packs. For large-volume, long-term partnerships, private labelling in the hotel's own branding is available.
Why hotels choose Delingoo
A trusted partner for hotel F&B
✓
Transparent origin
Clearly controlled, traceable growing regions and roasting process.
✓
Multi-outlet consistency
Consistent flavour across guest rooms, restaurants and banquets.
✓
On-site barista training
Delingoo's coffee consultants train your staff directly and help maintain service standards.
✓
Scheduled maintenance & technical support
Installation, scheduled maintenance, remote support and on-site technicians when needed.
Partnership options
Choose the package that fits your scale
Standard
3- to 4-star hotels with 1–2 outlets
- ✓ Standard roasted coffee
- ✓ Basic machine included
- ✓ Scheduled maintenance
- ✓ One operating training session
Premium
POPULAR
3- to 5-star hotels with multiple outlets
- ✓ Selected specialty coffee
- ✓ Professional machine + priority maintenance
- ✓ Regular barista training
- ✓ Multi-outlet consistency, priority technical support
Private label
Hotel groups, brand chains
- ✓ Private label
- ✓ Custom recipe & packaging
- ✓ Volume-based pricing
- ✓ Dedicated account manager
Case study
A bespoke coffee programme for Capella Hanoi
Delingoo developed a coffee range designed exclusively for Capella Hanoi, serving several touchpoints across the hotel:
- "Capella" coffee beans 1 kg — a dedicated blend for the lobby and restaurant espresso machines, with citrus notes balanced by a caramel finish.
- Phin Vietnam coffee — dark roast, brewed in a phin for the lobby and breakfast.
- Retail phin box designed and supplied by Delingoo — designed with Capella's identity, as a souvenir gift for guests.
- Signature Drip Paper Coffee — a filter-coffee gift box in the hotel's amenity set / gift hamper.
Frequently asked questions
What F&B teams usually ask
How long does delivery to the hotel take?
Delingoo delivers on a regular schedule agreed with each hotel. Delivery times for each province are provided with the quotation.
Can Delingoo customise the flavour profile to our requirements?
Yes, for partners with large volumes and a long-term agreement. Delingoo then works with the F&B team to develop a bespoke blend that fits the hotel's positioning and menu, such as the Capella range created for Capella Hanoi.
How is pricing structured for long-term contracts?
Volume discounts and long-term commitment pricing apply, depending on the hotel's scale and number of outlets.
Do you provide training when the hotel hires new staff?
Yes. Delingoo Academy runs scheduled and on-request training whenever the hotel has new staff.
Ready to align the coffee experience across your hotel?
Book a free consultation and tasting with the Delingoo team.